Why is quantity grayed out on ebay

The maximum weight is [weight]. Reason : The weight of the package exceeds the limit of services you are offering in your shipping policy.

Workaround : Check the weight of the item you are trying to list and make sure that it works within the limits of the shipping policy. Best to create shipping policing that does not require package weights and dimensions. Note: these details are pulled directly from the source site listings except for a unique UPC which AutoDS fills in automatically on your listings. You can list up to N items this month. Request to list more. Reason : This error message suggests that you have exceeded the listing limit you have on eBay.

The limit is shared between all eBay sites. When you try to submit a listing via AutoDS, it can be rejected by eBay due to limitations. Workaround: to resolve this error, you can either set quantities in stock to 1 in order to save limits or contact eBay customer support for further assistance regarding your limitations.

Reason: Sometimes eBay makes changes to the categories list. If the eBay category submitted for the item is invalid or no longer available, eBay will return this error.

Workaround: Here you can find the changes made to categories and see if any of those that you use have been changed. The only possible workaround for this problem is to select another category. Add MPN to this listing, enter a valid value, and then try again.

Workaround: In order to resolve this issue, you need to add MPN to your listing. You can do it in the Specifics section of your item. Reason : When you list an item in some eBay categories, you must specify its condition. Conditions differ by item category, please check this eBay documentation to find out more: Item conditions by category and Item Condition IDs and Names. Workaround : AutoDS always uploads the 'new' condition as a default so you should not encounter this issue when uploading directly via AutoDS.

If you still do, just specify the actual condition for each item. We convert this description to those required by a specific category on the corresponding eBay site. Reason: This error message is coming from eBay and it refers to the PayPal email address that you had set up on eBay. The error message implies that the PayPal account is either not in good standing, or needs to be reviewed.

Workaround: If you require immediate payment on your payment policy, your PayPal account should be in good standing. However, if there is an issue with your PayPal account then immediate payment will not be allowed until the issue is resolved. In order to resolve this issue, please first check the Payment Policy on eBay and confirm that the PayPal email address was entered correctly without misspelling.

If your email address is correct, go to the PayPal website, log in, check the status of your account, and resolve any issues there. Reason : This error may come up if you are a new seller and creating a listing for the first time, as eBay requires sellers to set up a payment method to pay their listing fees.

Workaround : Learn how to set up automatic payments on eBay. After that, you will be able to continue listing via AutoDS. Reason : eBay obligates you as a Business seller to accept returns. Workaround : You need to navigate to Shipping Policies on your eBay account and set "Returns Accepted" for each policy used in listings with this error. X maximum allowed for selected category. Workaround : You have to lower your shipping fees within eBay's maximum allowed limits.

Many sellers even decide to include shipping costs in the product prices and then use free shipping. Additional information can be found on eBay's Maximum shipping costs help page.

Remove the extra values and try again. Reason : One of your specifics contains several values e. Color: Red, Green, Blue , while eBay requires only one. Reason : If eBay places a hold, restriction, or suspension on your account, it also sends you an email explaining what's happened, and what you'll need to do to have your account reinstated.

You'll find a copy of this message in My Messages. Learn more about account holds and restrictions. Reason : These errors occur when your item had no variations before but now has them or vice versa. The listing cannot be updated due to breaking the validation rules. Workaround : The only workaround to this problem requires ending the item on eBay and re-listing it again. We don't allow listings for identical items from the same seller to appear on eBay at the same time.

If you'd like to list more than one of the same item, create a multi-quantity fixed price listing. Reason : This error means that you already have an active eBay listing for this item. Create a personalised ads profile. Select personalised ads. Apply market research to generate audience insights.

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These choices will be signaled globally to our partners and will not affect browsing data. If you edit an order in the admin interface that has been downloaded from your eBay store, and you change the order status to Shipped, the change is automatically uploaded to your eBay store.

If you use a third-party tool to change the order status, such as ShipWorks, the change is automatically made in the admin interface, but you have to manually update the status in your eBay store. This website uses cookies to identify visitors, track visitors to our website, store login session information and to remember your user preferences.

By continuing to use this site you agree to our use of cookies. Learn More. This website uses cookies. All Rights Reserved. Reference Guide No Results Account: The eBay seller account you want to associate with this listing detail. In version 9. Currency: The currency that you want to use for the product listing. For example: If you selected a Shipping Policy from your eBay store that is associated with a carrier like FedEx, you would check the Calculated Shipping Policy checkbox.

If you selected a Shipping Policy from your eBay store that is not associated with a carrier, such as free shipping, flat rate, quantity or weight based shipping, you would not check this box. Hit Counter: Choose whether you want a hit counter in your product listings. Enable Store Categories in the listing detail. Edit the product and select an eBay store category.

In the Listing Settings tab, make sure that you have selected a Primary Category. To Edit a Product's Listing Settings After you install the Marketplaces module and link your Miva Merchant store to your eBay store, there will be two new tabs when you edit a product: Marketplace - eBay Product Listings: this is where you generate the product listing.

For example, this tab is where you select the eBay category for the listing, and whether listings for this product will be auctions or fixed price. Detail: You must create a listing detail before you can fill out the fields in this tab or create a product listing. Account: You must link your Miva Merchant store to your eBay account before you can fill out the fields in this tab or create a product listing.

Title: Enter a title for the listing as you want it to appear in your eBay store. Subtitle: Enter a subtitle for the listing as you want it to appear in your eBay store. Item Lookup: This feature is currently under development and should not be used. Start Price: The starting price for your auction type listing.

If you set the Listing Type to Fixed Price", this field is greyed out. Reserve Price: Enter the reserve price for your auction type listing.

If you set the Listing Type to "Fixed Price", this field is greyed out. Description: The listing description, as you want it to appear in your eBay store. If you set the Listing Type to "Auction" this field is greyed out. You are creating a listing for a product with no Variants. If you are tracking inventory at both the store level and the product level in your Miva Merchant store: You'll see a message next to the Quantity field that tells you what your Miva store inventory is for this item.

In our example below, "5" is the quantity that we want to show as available in the eBay listing for this product. Our Miva Merchant store has 50 of this item. Primary Category: Select the primary category for the eBay listing. Secondary Category: Select the secondary category for this product. For example, a t-shirt could appear under clothing primary category and sporting goods secondary category.

Listing Duration: Enter a duration for the eBay listing. Condition: This field is not displayed until you select a Primary Category. You set the Condition list box to either "New with defects" or "Pre-owned". Item Specifics: This field is greyed out until you select a Primary Category.

For example, let's say that you have a t-shirt that comes in: Size: small Color: blue Create an Image Type called "Front" Edit the variant, small blue shirt and select the Images tab. Upload an image of a blue shirt and assign it to "Front". In the Variation Image Types field, check the box next to "Front" When you create an eBay listing for the shirt, the image you attached to the small blue variant will be included in the listing. Images: You must have at least one image attached to your Miva store product before you can create an eBay listing, and you have to select at least one of those images using the checkboxes in this field.

Click Add Image s and use the Image Picker dialog box to attach a picture to the product. In the Images field, click the checkbox next to the product picture that you added in the Images tab. For example: Go to your eBay store. Create a new listing. Further down in the create listing page, you'll see a section for Add Item Specifics: The values that you enter in these fields show up in the listing. Three categories that sell particularly well on eBay are: Auto parts, Used goods, and Closeouts.

Price your products. Auction-style selling. Fixed-price listings. Additional information to mention: What are the item dimensions? Does it require batteries and are they included? What accessories are included? Product identifiers. Product identifiers are made up of three elements: Brand. Product attribute guidelines and best practices. Product dimensions. Multi-packs and bundled products. Here are some important details to remember when creating the attribute list for a multi-pack or manufacturer-created bundle: The attributes for a bundled product should include the product identifier s assigned by the manufacturer to the bundle.

The attributes for a multi-pack must include the product identifier s assigned to the multi-pack by the manufacturer. The attributes of a multi-pack must specify the GTIN of the specific multi-pack being described. Product variants. Here are some general tips, with more information to follow: Ship within the expected timeframe. Process your orders in a timely manner.

Respond to customer questions promptly. Ensure that you follow the return policy listed on eBay. High-quality photography. Fast, low-cost shipping. Free returns. Strong customer service. Is eBay the right fit for you?